Managing Donor Relationships and Ethics

Join us in for Ethics Awareness Month and learn how to manage donor relationships while maintaining the ethical expectations of the job. Topics covered will include:

• Managing donor relationships as fundraisers transfer from organization to organization
• Boundaries between professional and friendship relationships
• Managing “inappropriate” donor behavior

Sunderland Foundation Volunteer Center, meeting in the Volunteer Center Lounge. The parking lot for the volunteer center can be accessed off of Douglas Ave, directly past the loading docks near the SE corner of the building.

Vicki Pugh is passionate about helping nonprofit organizations build a culture of philanthropy by assembling and leading expert teams, creating strategic vision for capacity building, and implementing comprehensive development programs. She has led teams that have collectively raised more than $300 million for organizations in Florida and New York City, including the New York City Opera, Carnegie Hall, Ballet Florida, YMCA of South Palm Beach County, Volusia

Flagler Family YMCA, Palm Beach Atlantic University, and the Community Foundation for Palm Beach and Martin Counties. 

Currently CEO of her own consulting firm, Advancement Experts, Vicki specializes in board development, strategic planning, capital campaigns, major gifts, planned giving, special events, and grant writing. Vicki is a Faculty Member of The Fund Raising School of the Indiana University Lilly Family School of Philanthropy and served as a faculty member of the YMCA of the USA’s professional development program. She is on the board and chairs the application committee for Philanthropy Tank and is a board member of the William T. Dwyer High School Foundation. A long-time board member of the Association of Fundraising Professionals Palm Beach County Chapter, Vicki served as president and received the organization’s Outstanding Fundraising Professional award in 2019. She was also a finalist of the prestigious International Athena Awards. Vicki is a member of the endowment committee of Holy Spirit Lutheran Church and a past board member of the Chamber of Commerce of the Palm Beaches. She hails from Evansville, Indiana and is a graduate of DePauw University. Vicki holds the CFRE and CAP credentials.